Privacy Policy

This Privacy Policy describes how TgFlow ("we", "us", or "our") collects, uses, and protects your information when you use our website and services (the "Service").

Please read this policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

DISCLAIMER: This text is a demonstration template and is not a legally binding document. You must develop a Privacy Policy for your site with the assistance of a qualified lawyer.

Information We Collect

We may collect the following types of information:

• Account Information: Your name, email address, username, password (encrypted), contact information, payment information (processed by a third-party payment gateway).
• Your Bot Data: Your Telegram bot API token, bot settings, interaction scenarios, content you upload or create for the bot.
• Usage Data: Information on how you use our Service, including IP addresses, browser type, pages visited, access times, crash data, and feature usage statistics.
• Communications: Records of support requests, your feedback, and comments.
• Cookies and Similar Technologies: We use cookies to improve site functionality, authentication, and to collect analytical data (see the "Cookies" section for details).

How We Use Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service.
• To personalize your experience with the Service.
• To communicate with you, including responding to support requests, sending service notifications, and marketing materials (with your consent).
• To process payments and manage subscriptions.
• To ensure the security of the Service, prevent fraud, and abuse.
• To analyze the use of the Service for its improvement and the development of new features.
• To comply with legal obligations and regulatory requirements.

How We Share Information

We do not sell your personal information to third parties. We may share your information in the following cases:

• With Service Providers: We may engage third-party companies and individuals to facilitate our Service (e.g., hosting, payment systems, analytics, customer support), who may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: If we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request.
• With Your Consent: We may share information with third parties if you have given us your consent to do so.
• In Case of a Business Transfer: In the event of a merger, acquisition, or asset sale, your information may be transferred to a new owner.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, legal, or accounting purposes).

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to access, correct, delete, restrict processing, or object to the processing of your data. To exercise these rights, please contact us.

Cookies

We use cookies and similar tracking technologies to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Children's Privacy

Our Service is not intended for individuals under the age of 16 (or another age as required by the law in your country). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Your Contact Email for Policy Questions]